S H I P P I N G

Orders can take up to four weeks to process. Most orders are processed and shipped within the week they are ordered. Shipping within the United States typically takes 3 to 7 days. International shipping depends greatly on the country being shipped to and can take anywhere from four days to four weeks to receive. All international orders automatically include tracking information through USPS. International shipping charges are incredibly high right now, so please bear with me on the prices. I do my best to send a refund for an overcharge, but if you do not receive a refund then you best believe that’s how much it cost to ship to you.

My preferred mailer for stickers and decals is a 6″x9″ flat envelope (sometimes with a cardboard insert). This is to keep shipping costs as low as possible – for you. Orders within the United States that fit in these envelopes qualify for the “flat rate” $2 shipping. I try my best to always have this cheap shipping option available, however it does not include tracking, and is therefore not insured. Push to Start is not responsible for lost packages or failed delivery.

Larger decals, stickers, and items such as parts and apparel are packaged in longer envelopes and padded bags. All parts are wrapped or packaged individually to protect them from damages, apparel is wrapped in a clothing bag, and stickers and decals are sandwiched between cardboard pieces. I do my best to pack everything in a way where nothing gets damaged or harmed. These items are typically shipped via USPS Priority Mail or equivalent, which includes tracking information by default. Shipping rates are calculated at checkout based on the items you are purchasing.

Again, Push to Start is not responsible for any lost packages or failed deliveries. Please make sure your shipping address is correct when you make your purchase. If the post damages your package, please take pictures before opening it, as well as after, so we can make a claim. See more about returns/refunds and claims below.

R E T U R N S & C A N C E L L A T I O N S

The long and short is that I do not accept returns. However, there are always exceptions. So read on:

Due to the made-to-order nature of decals, I do not accept returns or refunds on decals. They are specifically picked by you for you, so therefore it becomes yours. I do not accept returns or refunds on stickers either, unless your entire order must be cancelled before it is shipped. Should something happen to your order before you receive it (such as the mail carrier destroys it), please take a picture or two before you open the package, as well as after to ensure the contents are actually distressed. Contact me as soon as you can so that I can do my best to replace it and file a claim. I do require this photographic proof of a destroyed decal or sticker before a replacement is shipped out.

Should you order a physical item, such as a keychain, charm, or item of apparel, please note that I do not accept returns of any kind, but I do accept refund requests if your order has not been processed and shipped yet. If you order a shirt, and your shirt has already been prepped, then I reserve the right of refusal to cancel your order (all of my clothing is made to order at this time).

Should you need to cancel your order, please reach out to me via email with your order number before item manufacturing has begun. Because decals are cut to order and apparel is pressed to order, I reserve the right to refuse a cancellation if manufacturing has already began on your order. If your order only contains items that are pre-made such as keychains or stickers, then a cancellation can be accepted assuming that it has not been packed yet. Any order that has been packed and/or shipped cannot be cancelled, as the order is no longer in my hands at that point.

Items from the parts bin are only eligible for a return if they were purchased through ebay. All parts were tested or functional when removed, unless otherwise stated. Buyers must pay for return shipping, no exceptions, and shipping costs are nonrefundable.

Lastly, Push to Start will not take responsibility for any decals, stickers, or parts ruined upon application or installation. If the backing paper is removed from a decal, or a part was not installed correctly, Push to Start reserves the right to refuse a refund. This includes partial-removals, such as a large banner or decal. Please ask beforehand if you are worried that you might be doing something incorrectly. For example, if you have trouble with the transfer tape on a decal, try flipping the sticker over and peeling the backing paper from the sticker instead of the transfer tape off the paper.